Please note: booking a performance through the website is regarded as a request to perform. It does not guarantee a show. The location distance and dates are all considered when the request is recieved and the booker will recieve a confirmation or reason for decline once the request has been reviewed.

By booking any show performance, the booker will provide:

* A parking space

* An area space to perform the show

* A plug socket

* A place to change before and after the show (this can be a bathroom or toilet) or as agreed prior.

* A glass of drinking water (wherever possible) or as agreed prior.

Musical Journeys by Rachel will provide:

* Entertainment for 1 hour DBS certified

* Public liability insurance

* Licensed Music 

* Sound amplification 

* Costumes, backdrop and all props for the show

When it is not possible for a show to commence due to illness from either party there should be a reasonable amount of notice to communicate that the show will not proceed, this is usually as much time as possible, at very least 24 hours. This will then be rescheduled at a time when either party has recovered. 

There may be times of inclement weather such as heavy snow or floods where there may be a danger to attempt the journey, where this is apparent the shows will be rescheduled to an alternative date suitable for both parties.

Rachel is an actor as well as a performer and it is to be anticipated that there may be occasions when she will not be able to commit to a performance date due to filming commitments, where this is the case, she will give as much notice as possible and will arrange for an alternative date that is suitable for the Manager or coordinator at the location. In some cases, another entertainer instead of Rachel will be sent but only when agreed with the booker beforehand.

In circumstances where a show must be cancelled all efforts will be made to reschedule but if no alternative date can be made the show in question may have to be substituted for an alternative show of similar length and calibre.

If a new manager or activities coordinator comes to take the place of those who made the original bookings, all details of outstanding bookings will be brought to the attention of that person, so they are made aware of such bookings. Reasonable reminders will also be made in advance of the shows by Musical Journeys by way of reminder emails, calender invites or phone calls to the location.  

Thank you for your custom, I look forward to visiting and in the meantime wish you much happiness!